• Call us on:01603 455 196
  • Out of hours:01603 867330
  • Emergency:01603 867330

Services

From choosing a pet to preparing for surgery we can help

  • Appointments
  • Emergencies
  • Home Visits
  • Neutering
  • Surgery

Appointments

Consulting Times:

Monday to Friday: 9:00 - 11:00am, 2:00pm - 3:00pm, 4:00pm - 6:00pm (some late night Wednesdays for routine consultations by prior arrangement). 

Saturday: 9:00am - 12:00pm

We offer 15 minute appointments, rather than the standard 10, to perform a thorough examination of your pet and allow plenty of time to discuss health care or any concerns you may have. All consults are by appointment only. Please contact the surgery on  01603455196 to arrange a time within our consult hours.

Emergencies

If your pet requires urgent veterinary attention when we are closed, please ring 01603867330 for our emergency service.

This is provided by Norwich Night Vets who are based at the Taverham Veterinary Surgery (Fir Covert road, opposite Taverham Garden Centre). They have a dedicated night vet and nurse who will ensure your animal will receive the very best of care, no matter what the time of night!

 

Home Visits

In general, most animals are best examined at our surgery where we have access to all our equipment and medications.

If transport is difficult for you, please ring the surgery and we will be happy to provide you with numbers of companies that can help bring you and your pet to us. If you feel a home visit is more appropriate, then we will certainly try to accommodate this.

We appreciate as much notice as possible to allow us to arrange this for you; should you require a same day visit, please call before 11am.

Neutering

As a practice we strongly support and recommend neutering your animal.  Rescue societies and animal shelters are sadly inundated with abandoned and stray animals; unregulated breeding only adds to this problem.

Due to the sheer numbers of animals needing help at these over-stretched centres, the difficult truth is that many healthy animals have to be euthanased due to lack of space and resources.

We feel that by neutering our pets, we are helping by preventing accidental litters. There are also many benefits in terms of behaviour and health, which are outlined below, along with some helpful guidelines as to the best time to consider neutering. 

We are more than happy to answer any queries or concerns you may have, so please feel free to call the surgery for more advice.

Surgery

It can be a worrying time for any pet owner when their animal has to come in for an operation or a procedure.

Here at Eaton Vets, we understand this and so have put together this information to explain what to expect.

Every animal is an individual so if you feel you would like to discuss any specific aspects of your pet’s case then please give us a call:

 

  1. We ask that all animals coming in for the day are brought down to the surgery between 8.30-9AM.
  2. Clients are admitted on a first-come, first-served basis; if you have particular time constraints, please make us aware of them when we book your procedure and we will do our best to accommodate them. 
  3. We generally ask that food is withheld from 8pm the evening before your pet’s procedure, however, if you have a very elderly or very young animal, the vet may advise a shorter time of fasting.
  4. Fasting is important to ensure an empty stomach in order to avoid vomiting under anaesthesia. However, please note:  for all our small furry patients, no period of fasting is required, please continue to feed them as normal.
  5. Water should be made freely available for all pets up until they are brought to the surgery.

It is a good idea to take your dog for a short walk to allow them to toilet before coming to the surgery, having an empty bowel and bladder makes for a smoother and more comfortable recovery.

When you arrive at the surgery, the nurse will go through the consent form with you and ask you for contact numbers which we will be able to contact you on at any time during your pet’s stay. 

The vet will then call you through for admission to give your pet a pre-operative check and to clarify the procedure planned. Should you have any questions or concerns at this stage then please feel free to ask the vet during the admission process.

It can be an anxious wait for owners whilst their pet is in the hospital; please rest assured we will call you when your pet is in recovery to let you know and to arrange a home time for them.

It can sometimes be hard to predict how long a procedure may take, plus we can never plan for emergencies that are rushed in, so please don’t worry if you haven’t heard from us until later than you expected.  

After a general anaesthetic, your pet will need to be fed a highly digestible gentle diet for the next 24-48 hours, as they may have a more sensitive tummy than normal. We can provide recovery packs for cats and dogs which are a convenient way of ensuring optimal nutrition in the post-operative recovery period.

Practice information

Eaton Veterinary Practice

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  • Mon
    8:30am - 6:15pm
  • Tue
    8:30am - 6:15pm
  • Wed
    8:30am - 7:30pm
  • Thu
    8:30am - 6:15pm
  • Fri
    8:30am - 6:15pm
  • Sat
    8:30am - 12:30pm
  • Sun
    Closed

Emergency Details

Please call:

01603 867330
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Find us here:

Cringleford House 24-28 Cantley Lane Cringleford Norwich NR4 6TA
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Please call this number for emergencies:

01603 867330