Please be aware that we require 72 hours notice for all prescription requests and food orders. This is to allow time for items to arrive from our wholesaler if they need to be ordered in especially for your pet.
It is a legal requirement that your pet is checked regularly by a vet when on repeated prescription-only medication. This is to make sure that the treatment being given is still appropriate for his or her condition. If your pet is due for a repeat check, we will call you to book an appointment.